Frequently Asked Questions

Your questions about sarees, shopping, shipping, and care answered here.

What types of sarees do you offer?

We specialize in Banarasi sarees but also offer Kanjivaram, Chiffon, Georgette, Silk, and Cotton sarees. Each collection showcases traditional craftsmanship with contemporary styles.

How do I determine the right saree for an occasion?

Our sarees are categorized by collections such as Wedding, Festive, Casual, and Party wear. For weddings and formal events, heavier silk or embroidered Banarasi sarees are ideal. For casual or daily wear, light fabrics like cotton or chiffon are perfect.

What is your return and exchange policy?

We accept returns or exchanges within 15 days of delivery, provided the saree is in original condition with tags intact. Customized or special order sarees cannot be returned. Please contact customer support to initiate a return.

How long does delivery take?

Delivery typically takes 5-7 business days for standard shipping within India. International shipping times vary by location. Expedited shipping options are available at checkout.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email or SMS to monitor the delivery status through the courier service.

Are the sarees handwoven?

Most of our Banarasi and Kanjivaram sarees are handwoven by skilled artisans using traditional techniques. We emphasize authentic craftsmanship and support artisan communities.

How do I care for my saree?

We recommend dry cleaning for silk and embroidered sarees. For cotton and chiffon sarees, gentle hand washing with mild detergent is advisable. Always store sarees in a cool, dry place away from direct sunlight.

Do you offer gift wrapping or personalized notes?

Yes! We offer elegant gift wrapping options and can include personalized notes. Choose these options during checkout.