Frequently Asked Questions
Your questions about sarees, shopping, shipping, and care answered here.
We specialize in Banarasi sarees but also offer Kanjivaram, Chiffon, Georgette, Silk, and Cotton sarees. Each collection showcases traditional craftsmanship with contemporary styles.
Our sarees are categorized by collections such as Wedding, Festive, Casual, and Party wear. For weddings and formal events, heavier silk or embroidered Banarasi sarees are ideal. For casual or daily wear, light fabrics like cotton or chiffon are perfect.
We accept returns or exchanges within 15 days of delivery, provided the saree is in original condition with tags intact. Customized or special order sarees cannot be returned. Please contact customer support to initiate a return.
Delivery typically takes 5-7 business days for standard shipping within India. International shipping times vary by location. Expedited shipping options are available at checkout.
Yes, once your order is shipped, you will receive a tracking number via email or SMS to monitor the delivery status through the courier service.
Most of our Banarasi and Kanjivaram sarees are handwoven by skilled artisans using traditional techniques. We emphasize authentic craftsmanship and support artisan communities.
We recommend dry cleaning for silk and embroidered sarees. For cotton and chiffon sarees, gentle hand washing with mild detergent is advisable. Always store sarees in a cool, dry place away from direct sunlight.
Yes! We offer elegant gift wrapping options and can include personalized notes. Choose these options during checkout.